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Accept a team invitation

Join your firm's Moodiri workspace from the invitation email. Invitations work for 7 days and are tied to the email address they were sent to.

Why use it

An invitation adds you to an existing firm's workspace with the role the owner or an admin chose for you. You share the firm's projects, clients and files instead of starting an empty workspace of your own.

When to use it

  • A teammate invited you to their firm on Moodiri.

Starting your own firm instead? See Create your account. Invited by your designer as a client? See Set a password from an invite.

Before you start

  • The invitation email, sent within the last 7 days.
  • Access to the inbox for that address. The secure sign-in link goes there too.

Steps

  1. Open the invitation email and follow its link. Moodiri shows a Join card with the firm's name, who invited you and your role.
  2. Choose Accept & continue. Moodiri sends a secure sign-in link to the invited email address.
  3. Open that email, follow the link, and choose Continue on the Confirm your sign-in page.
  4. On Create your password, set a password of at least 8 characters and choose Set password.

What happens next

  • You join the firm with the role on the card: Member or Admin. See Plans, roles and feature availability for what each role can do.
  • Your invitation used one of the firm's paid seats when it was sent, so no seat change is needed when you accept.
  • Next time, log in with your email and password. See Sign in.

Limits

Limits
  • Invitations expire 7 days after they are sent.
  • An invitation can be used once.
  • An email address that already belongs to a Moodiri account can't accept an invitation to another firm. Ask the inviter to send it to a different email address.

Troubleshooting

  • Invitation unavailable: the link couldn't be used. The message under it says why.
  • This invitation has expired.: ask the firm to send a new invitation.
  • This invitation has already been used.: the invitation was accepted already. Sign in instead.
  • This email already belongs to a Moodiri account. Ask the inviter to use a different address.: ask the firm to invite another email address.

Questions

My invitation expired. What now?

Ask the person who invited you to send a new one. Invitations expire 7 days after they are sent.

Can I accept with a different email address?

No. The invitation belongs to the address it was sent to. If that's the wrong address, choose Wrong account? and ask your firm to invite the right one.

Do I go through onboarding?

No. Onboarding is for the firm owner. You go straight to the workspace.

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