Workflows
Change a product family after the client approved it
Swap a fabric or add a chair to an approved set with the client's acceptance and a price-difference line, not a silent edit.
Why this matters
After a client approves a set, changing it quietly undoes the record of what they agreed to. Proposing the change keeps the original approval intact, gets a fresh yes on the new version, and carries the price difference through to billing.
The steps
- Product familiesReview the family: its parent, sub-products and what the client sees.
- Propose a family changePropose the change and send it for your client's approval.
- Family revision proposalsFollow the proposal on the approvals side until your client answers.
- Approve or request changesYour client accepts the change or asks for something different.
- Add project products to an invoiceBill the accepted change on the next invoice.
Good to know
- You can cancel a proposal before your client answers.
- If a proposal is closed, your client can ask you for a new one from the portal.
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