Answer your project intake

Why use it

Before your designer starts sketching, they need to understand the project: what you want, how you live, your timing. The intake asks those questions once, in writing, so nothing is lost between calls and emails.

When to use it

• At the very start of a project, when your designer sends you the intake link.

For questions about a single room, your designer sends a brief instead. See Answer a space brief.

Before you start

• You're signed in to your portal. If you aren't, the link asks you to sign in first. See Sign in to your portal.
• Set aside a few minutes. Your designer uses your answers to shape the first round of ideas.

Steps

1. 1
2. 2

Try it: guided demo

1. Open the intake link your designer sent you. The page is titled A few questions to start.
2. The header shows where you are and roughly how long is left, such as Step 1 of 21.
3. Answer the question shown. Here it asks for a project name, such as Lombard Street Loft.
4. Choose Continue to save the answer and move on. On the last question it reads Submit.

What happens next

• A thank-you page confirms your designer has your answers. Choose Back to your project to go to your portal.
• Your designer gets your answers and follows up when they have a first look ready.

Limits

Troubleshooting

• This question is required. Answer it before choosing Continue.
• The intake was updated. Please refresh to pick up the latest version. The questions changed while you were answering. Refresh the page and carry on.