Approve, return or reopen a week

Why use it

Approving timesheets is your check that the hours are right before they are billed. Once approved, a week is locked, so invoices and reports are built on hours that cannot quietly change.

When to use it

• Approve when the hours and projects look right.
• Return for changes when an entry is on the wrong project, missing, or looks off.
• Reopen week when an approved week needs a late correction.

Before you start

• You need to be the owner, an admin with the Time tracking permission, or the person's assigned approver.
• Set approvers in People and approvers.

Steps

1. 1

Try it: guided demo

1. Open Time, then Approvals. The Awaiting tab lists weeks waiting for your decision.
2. Choose a teammate's week in the queue to open it on the right.
3. Check Items to check, such as long entries without notes, before you decide.
4. Choose Approve with the week's hours, for example Approve 19h 30m. The week locks and its billable time is ready to invoice.
5. To send it back, choose Return for changes, write your Feedback, and choose Return for changes again.
6. To approve several weeks at once, tick them in the queue and choose Approve selected.
7. To unlock an approved week, open it from the Approved tab and choose Reopen week.

What happens next

• Approve: the week shows Approved and is locked. Its billable time appears in Unbilled time.
• Return for changes: the week shows Returned and the person sees your feedback under Week returned with comments. They fix it and choose Resubmit.
• Reopen week: the week unlocks so it can be changed and submitted again.
• The person is notified when you approve or return their week.

Limits