# Billing and subscription

> See your Moodiri plan, next billing date, payment method, paid seats and past invoices, and subscribe when a trial ends.

Source: https://docs.moodiri.com/settings/billing-and-subscription

![Billing settings showing an active Monthly plan with 3 paid seats, next billing and saved payment method cards, a Manage 3 seats button and past invoices.](https://docs.moodiri.com/shots/settings--billing-and-subscription-1600.webp)
Same screen with numbered callouts: https://docs.moodiri.com/shots/settings--billing-and-subscription-annotated.webp
Callout 1: Billing


**Billing** is where you look after your firm's Moodiri subscription: the plan you're on, what's due next and when, the card or account it's charged to, how many paid seats you have, and your billing history. Payments and payment methods are handled securely by Stripe.

Open **Settings**, then choose **Billing**.

Only the owner and admins with the **Subscription billing** permission can make changes here. Others see a note to ask the firm owner or billing administrator.

## What you see here

With an active subscription:

- **Plan and status.** **Monthly plan** or **Annual plan**, with a status badge: **Active**, **Trial**, **Past due**, **Payment paused**, **Payment incomplete** or **Cancelled**. Your number of paid seats is shown under it.
- **Manage subscription.** Opens Stripe's secure billing portal, where you manage your payment method and subscription. When a payment needs attention it reads **Resolve payment**. See [Manage subscription and payment method](https://docs.moodiri.com/settings/manage-your-subscription).
- **Plan total.** How your recurring total is made up from the firm plan and additional seats.
- **Next billing.** The amount and date of your next charge.
- **Saved payment method.** The card or account on file.
- **Paid seats.** See [Paid seats](#paid-seats) below.
- **Past invoices & charges.** Every Moodiri invoice with its amount, date and number, with **Receipt**, **PDF** or **View charge** links.

## Plans and pricing

Moodiri has one plan with every feature. You choose to pay monthly or annually, and your total depends on the period you choose and how many paid seats your firm has. During a trial, or after a subscription ends, Billing shows a **Monthly** and an **Annual** option with current prices and **Subscribe monthly** and **Subscribe annually** buttons. Either one takes you to Stripe to pay.

For what each role can do, see [Plans, roles and feature availability](https://docs.moodiri.com/getting-started/plans-roles-and-feature-availability).

## Paid seats

Every teammate with access and every pending invitation uses a paid seat. Under **Paid seats**, choose the button with your seat count, for example **Manage 3 seats**, to add or reduce seats. Moodiri shows Stripe's exact figures before anything changes: what is due today for added seats, and your new recurring total. See [Manage seats](https://docs.moodiri.com/settings/manage-seats).

## Trial ended, payment issues

- **During a trial**, Billing shows **Free trial** and the date your trial ends, with the plan options to subscribe.
- **When a trial ends without a subscription**, Moodiri opens a page headed **Your trial has ended**. Choose **Subscribe monthly** or **Subscribe annually** to continue.
- **When a payment fails**, the status changes to **Past due** and Billing asks you to update your payment method. Moodiri keeps working for a 7-day grace period. After that, the **Payment issue** page asks you to choose **Update payment method**.
- **After a subscription is cancelled**, Billing shows **No active subscription**. Subscribe again from the plan options, or choose **View past invoices** to see your billing history.

## Limits

- One plan, billed monthly or annually. There are no feature tiers.
- A past-due subscription keeps working for a 7-day grace period.
- Pending invitations reserve a paid seat. Inviting is blocked when all paid seats are taken.
- Changes need the **Subscription billing** permission.

## Troubleshooting

- **Live Stripe billing details are unavailable right now.** Your plan details are still shown. The next billing date and payment method appear once Stripe responds; try again later.
- **Your last payment failed. Please update your payment method.** Choose **Resolve payment** and update the card or account in Stripe.

## Questions

### Why can't I see the billing buttons?

Managing the subscription needs the **Subscription billing** permission. The owner has it and can give it to an admin.

### Is there more than one plan?

There is one plan with every feature, billed monthly or annually. What you pay depends on the billing period and your number of paid seats.

### What happens if a payment fails?

Your subscription shows **Past due** and Moodiri keeps working for a 7-day grace period while you update your payment method.