# Statuses glossary

> What every status in Moodiri means, for projects, approvals, invoices, products, tasks, timesheets, retainers and your subscription, plus what clients see.

Source: https://docs.moodiri.com/reference/statuses-glossary

Statuses tell you, and your client, where each piece of work stands. This page lists
them in one place. Status names appear in the app exactly as written here.

## Projects

| Status | Meaning |
| --- | --- |
| **Active** | Work is under way. Active projects show on the main projects list. |
| **On Hold** | Paused. Invoices, payments and unbilled work stay as they are; resume it any time. |
| **Completed** | Finished and closed. |
| **Archived** | Moved out of the active list. |
| **Cancelled** | The job was cancelled. |

See [Pause or close a project](https://docs.moodiri.com/projects/archive-a-project).

## Approvals

| Status | Meaning |
| --- | --- |
| **Empty** | A draft with no options yet. |
| **Draft** | Being prepared. Only your team sees it. |
| **Sent** | Emailed to your client, not opened yet. |
| **In review** | Your client has opened it, or asked for changes. |
| **Changes requested** | Your client asked for changes instead of approving. |
| **Approved** | Your client approved an option, or you recorded their decision for them. |
| **Closed** | Closed, so no more answers are taken. Expired requests are listed here too. |

See [How approvals work](https://docs.moodiri.com/approvals/how-approvals-work).

## Invoices

| Status | Meaning |
| --- | --- |
| **Draft** | Being prepared. Your client can't see it. |
| **Sent** | Sent to your client. |
| **Viewed** | Your client has opened it. |
| **Paid** | Paid in full. |
| **Overdue** | Past its due date with a balance still owed. |
| **Void** | Cancelled. It no longer counts as owed. |
| **Corrected** | Replaced by a correction after it was paid. |
| **Payment processing** | An online bank payment is on its way. Bank payments take 3-5 business days to settle. |
| **Correction processing** | A correction to the invoice is being completed. |

See [How invoicing works](https://docs.moodiri.com/invoices/how-invoicing-works).

## Product procurement

These are the statuses you set on a product as it moves from order to install.

| Status | Meaning |
| --- | --- |
| **Not Ordered** | Not ordered yet. |
| **Quoted** | You have a quote; not ordered yet. |
| **Ordered** | Ordered from the vendor. |
| **Shipped** | On its way. |
| **Delivered** | Delivered. |
| **Installed** | Installed in the space. |
| **Returned** | Sent back. |
| **Backordered** | Ordered, but delayed by the vendor. |
| **Cancelled** | The order was cancelled. |

See [Procurement tracking](https://docs.moodiri.com/products/procurement-tracking).

### What your client sees

The client portal uses simpler words for procurement statuses:

| Your status | Your client sees |
| --- | --- |
| Not Ordered | **Not yet ordered** |
| Ordered | **Ordered** |
| Shipped | **On its way** |
| Delivered | **Delivered** |
| Installed | **Installed** |
| Returned | **Returned** |
| Backordered | **Ordered (delayed)** |
| Quoted, Cancelled | Not shown in the portal |

See [Selections](https://docs.moodiri.com/for-clients/selections).

## Project tasks

| Status | Meaning |
| --- | --- |
| **To do** | Ready to be picked up. |
| **In progress** | Actively being worked on. |
| **Done** | Completed project work. |

See [Project tasks](https://docs.moodiri.com/projects/project-tasks).

## Timesheet weeks

| Status | Meaning |
| --- | --- |
| **Not submitted** | The week is still open for editing. |
| **Submitted** | Sent for approval. |
| **Returned** | Sent back for changes. |
| **Approved** | Approved and ready to bill. |

See [Submit and recall a week](https://docs.moodiri.com/time-tracking/submit-a-week) and
[Timesheet approvals](https://docs.moodiri.com/time-tracking/timesheet-approvals).

## Retainers

| Status | Meaning |
| --- | --- |
| **Awaiting payment** | Requested from your client, not paid yet. |
| **Active** | Paid and holding a balance you can apply to invoices. |
| **Closed** | The whole balance has been used or refunded. |
| **Cancelled** | Cancelled before it was paid. |

See [Retainers](https://docs.moodiri.com/financials/retainers).

## Your Moodiri subscription

| Status | Meaning |
| --- | --- |
| **Active** | Your subscription is paid and current. |
| **Trial** | You're in your trial period. |
| **Past due** | A payment failed. Your workspace keeps working for a 7-day grace period while you update your payment method. |
| **Payment paused** | Payments are paused. Update your billing to continue. |
| **Payment incomplete** | A payment wasn't completed. Finish it to continue. |
| **Cancelled** | The subscription has ended. |

See [Billing and subscription](https://docs.moodiri.com/settings/billing-and-subscription).