# Void, void & duplicate, or delete an invoice

> Cancel an invoice your client should no longer pay, replace it with an editable copy, or delete a draft you no longer need.

Source: https://docs.moodiri.com/invoices/void-or-delete-an-invoice

## Why use it

Sometimes an invoice should not be paid: the scope changed, the amount was wrong, or it went to the wrong client. Voiding stops payment and keeps an honest record of what was issued. Void & Duplicate does that and hands you an editable copy, so fixing a sent invoice takes one step.

## When to use it

- **A sent invoice has a mistake.** Choose **Void & Duplicate**, fix the new draft, and send it.
- **The invoice is no longer owed.** Choose **Void**.
- **A draft was a false start.** Choose **Delete**.

For money already paid, use [Refunds and corrections](https://docs.moodiri.com/invoices/refunds-and-corrections) instead.

## Before you start

- Only the owner and admins can void or delete invoices.
- Reverse any recorded payments and applied credits first. See [Edit, correct, reverse or void a payment](https://docs.moodiri.com/invoices/correct-a-payment) and [Reverse a credit application](https://docs.moodiri.com/invoices/overpayments-and-client-credit#reverse-a-credit-application).
- Open the invoice from **Invoices**.

## Steps

![Sent invoice LS-016-INV002 for Alex Rivera totalling $12,539.50, with Void and Void & Duplicate under Actions.](https://docs.moodiri.com/shots/invoices--void-or-delete-an-invoice--page-1600.webp)
Same screen with numbered callouts: https://docs.moodiri.com/shots/invoices--void-or-delete-an-invoice--page-annotated.webp
Callout 1: Void
1. Open the invoice, here *LS-016-INV002*, and check it has no recorded payments or applied credit.
2. In **Actions**, choose **Void** to cancel a sent invoice. It stays on record, marked **Void**.
3. Or choose **Void & Duplicate** to cancel it and start a new draft with the same details.
4. Read the confirmation, then choose **Void invoice**. Voiding can't be undone.
5. A draft you no longer need can be removed instead. Open it, here *LS-016-INV004*, choose **Delete**, then confirm with **Delete invoice**.

## Which action you see

| Invoice | Actions offered |
| --- | --- |
| **Draft** | **Void** and **Delete** |
| **Sent**, **Viewed** or **Overdue** | **Void** and **Void & Duplicate** |
| **Paid**, **Void** or **Corrected** | None of these |

## What happens next

- **Void**: the status changes to **Void** and your client can no longer pay it. You see **Invoice voided**.
- **Void & Duplicate**: the invoice is voided and a new draft with the same details is created. Choose **View draft** in the confirmation to open it.
- **Delete**: the draft is removed. You see **Invoice deleted**.

## Limits

- Recorded payments and applied credits must be reversed before you void or delete.
- **Void & Duplicate** isn't offered on invoices that include logged time, and needs at least one line item.
- A draft that replaces a corrected invoice can't be deleted. It is kept for the correction record and settled from the client's credit.
- Voiding and deleting can't be undone.

## Troubleshooting

- **Reverse recorded payments and applied credits before voiding this invoice.** Money is still attached. Reverse the payment or credit, then try again.
- **This invoice has no line items to duplicate.** Use **Void** instead and create a new invoice.

## Questions

### What's the difference between void and delete?

Void keeps the invoice in your records with the status **Void**, so your history and numbering stay intact. Delete removes a draft entirely. Only drafts can be deleted.

### Does my client get an email when I void an invoice?

No email is sent. The invoice can no longer be paid.

### I need to refund part of a paid invoice. Should I void it?

No. A paid invoice can't be voided. Use **Refund items…** instead. See [Refunds and corrections](https://docs.moodiri.com/invoices/refunds-and-corrections).