# Send an invoice > Issue a draft invoice and email it to your client with a link to pay online. Check the recipient, Reply-To and teammate copies first. Source: https://docs.moodiri.com/invoices/send-an-invoice ## Why use it A PDF attached to an email leaves you guessing: did they open it, will they pay by check, when? Sending from Moodiri dates the invoice, emails your client a link to pay online, and tracks it from **Sent** to **Viewed** to **Paid** on the invoice's timeline. ## When to use it - **The draft is final.** Prices, quantities and the due date are right. - **You want to get paid online.** Your client pays by card, bank transfer or Apple Pay from the link. - **The work was already paid for.** If you recorded a payment on a draft first, send the paid copy instead. See [Send a receipt or the paid invoice](https://docs.moodiri.com/invoices/send-a-payment-receipt). ## Before you start - Only the owner and admins can send invoices. - Stripe must be connected. See [Before you start: connect Stripe](https://docs.moodiri.com/invoices/connect-stripe-before-invoicing). - The client needs an email address. Without one, **Send invoice** shows **Add an email to this client first**. Add it from the [client's page](https://docs.moodiri.com/directory/edit-or-delete-a-client). - Open **Invoices** and choose the draft, or send straight from the builder with **Send invoice**. ## Steps ![Draft invoice LS-016-INV004 for Alex Rivera totalling $16,520.00, with Send invoice at the top of Actions.](https://docs.moodiri.com/shots/invoices--send-an-invoice--page-1600.webp) Same screen with numbered callouts: https://docs.moodiri.com/shots/invoices--send-an-invoice--page-annotated.webp Callout 1: Send invoice 1. Open the draft invoice, here *LS-016-INV004*, and check the lines, the total and the due date. 2. In **Actions**, choose **Send invoice**. 3. Check who the invoice goes to, here *Alex Rivera*, with the **Invoice total** and the **Amount due**. 4. Check the **Reply-To** contact. Your client's replies go to this person. 5. Under **Invoice copies**, keep **Use configured default** or choose who on your team gets a copy. 6. Choose **Send invoice** to issue the invoice and email it to your client. ## Reply-to and teammate copies The confirmation shows a **Reply-To** contact: the teammate who represents your firm to this client. When your client replies to the invoice email, the reply goes to them. Set who that is in [Client identity](https://docs.moodiri.com/settings/general#client-identity). **Invoice copies** decides which teammates get a copy of this email: - **Use configured default**: your firm's normal rule. - **Do not send copies**. - **CC every invoice-authorized teammate** or **BCC every invoice-authorized teammate**. - **Choose teammates**: tick people and pick **CC** or **BCC** for each. The choice applies to this send only. **Copies for this send** shows the final list before you confirm. ## Client payment links Once an invoice is sent and unpaid, the **Actions** panel shows **Client payment link**: - **Copy link** copies the exact payment link so you can send it by text or your own email. - **Open payment page** opens the page your client sees, in a new tab. Opening the link while signed in to Moodiri as a designer does not mark the invoice as viewed. Your client's visits are tracked normally. ## Reminders and resending To nudge a client or send the email again, use **Resend**, or **Send reminder** once the invoice is overdue. See [Reminders and resending](https://docs.moodiri.com/invoices/send-an-invoice-reminder). ## What happens next - Moodiri confirms with **Invoice sent to** your client's email, and the status moves from **Draft** to **Sent**. - The invoice is dated when sent, and **Sent** appears in its **Timeline**. - When your client opens it, the status moves to **Viewed**. When the balance is paid, it moves to **Paid** and you are notified. - If the due date passes first, the invoice turns **Overdue** and your team is notified. Your client gets no automatic reminder. - Your client sees the invoice in their portal too. See [Invoices and paying](https://docs.moodiri.com/for-clients/invoices-and-paying). ## Limits - Only drafts can be sent. A sent invoice can't be edited, because your client already has that version. Choose **Void & Duplicate** to get an editable copy. - **Send invoice** needs a connected Stripe account and a client email. - The confirmation's **Send invoice** waits until Moodiri has checked the current recipients. ## Troubleshooting - **The invoice was issued, but its email did not reach the client. Refresh and resend the current invoice.** The invoice is sent but the email failed. Choose **Resend**. - **Invoice issued. The email is queued and will retry automatically.** No action needed. Moodiri keeps trying to deliver the email. - **Choose at least one teammate for this send.** You picked **Choose teammates** but ticked nobody. Tick someone or pick another option. ## Questions ### Can I edit an invoice after sending it? No. Sent invoices are locked so the bill always matches what your client received. If it has no payments or credit, choose **Void & Duplicate** to cancel it and fix the copy. See [Void, void & duplicate, delete a draft](https://docs.moodiri.com/invoices/void-or-delete-an-invoice). ### My client says the email never arrived. What now? Choose **Resend** on the invoice, or copy the payment link and send it yourself. See [Reminders and resending](https://docs.moodiri.com/invoices/send-an-invoice-reminder).