# Edit, correct, reverse or void a payment

> Fix a recorded payment: edit its details, lower its amount, reverse a bounced check, or void it, while keeping the full history.

Source: https://docs.moodiri.com/invoices/correct-a-payment

## Why use it

Recorded payments are sometimes wrong: a typo in the amount, the wrong date, a check that bounced two weeks later. Deleting and re-entering hides what happened. Correcting the payment fixes the balance and keeps a dated record of every change, so your books and your client's statement agree.

## When to use it

- **A typo in the details.** Use **Edit payment**.
- **The payment was recorded for too much.** Use **Correct payment…** and remove the difference or keep it as credit.
- **A check bounced or a transfer was returned.** Use **Reverse amount**.
- **The payment should never have been recorded.** Reverse the full amount, or choose **Void** on the payment in **Financials**.

## Before you start

- Only the owner and admins can change recorded payments.
- Open the invoice from **Invoices**. Each payment under **Recorded payments** has an actions menu.

## Steps

![Paid invoice LS-016-INV001 with its recorded $13,800.00 check payment, the timeline from created to paid, and Correct payment… under Actions.](https://docs.moodiri.com/shots/invoices--correct-a-payment--page-1600.webp)
Same screen with numbered callouts: https://docs.moodiri.com/shots/invoices--correct-a-payment--page-annotated.webp
Callout 1: Correct payment
1. On the paid invoice, here *LS-016-INV001*, open the payment's actions under **Recorded payments** and choose **Edit payment**.
2. Fix the amount, date, method, reference or description, then choose **Save changes**.
3. To lower a payment that was recorded for too much, choose **Correct payment…** in **Actions**.
4. Pick the payment from the list, here *$13,800.00 · Check 1042*. Applied client credit is listed there too.
5. Enter the **Corrected payment amount**, for example $12,800.00 instead of $13,800.00.
6. Choose what happens to the difference, **Remove the difference** or **Add to client credit**.
7. Pick a **Reason**, such as **Entered in error**, add a note if it helps, and choose **Save correction**.
8. To take money back off an invoice, such as a bounced check, choose **Reverse amount** from the payment's actions instead.

## Reasons

When you correct, reverse or void a payment, pick a **Reason**: **Entered in error**, **Bounced or returned**, **Recorded for too much**, **Refunded to client**, **Duplicate** or **Other**. Add a **Note** for details, for example *Check bounced, bank returned $400 on Jun 18*.

## Correct applied client credit

If client credit was applied to the invoice, it appears in the **Correct payment…** list as **Client credit**. Choose it to open **Correct applied credit**, lower the amount, and return the difference to the client's available credit.

## Void a payment

On **Financials**, open the payment's actions in the payments list and choose **Void**. **Void this payment?** shows what will happen: the amount is removed from the invoice, any overpayment credit from it is voided, and the invoice reopens if a balance remains. Choose a reason and **Void payment**, or **Keep** to cancel.

## What happens next

- The invoice balance updates. If a balance remains, a paid invoice reopens.
- The change is added to the payment's **History** in **Edit payment**. See [Payment change history](https://docs.moodiri.com/invoices/recording-payments#payment-history).
- Proof of payment that was shared with your client is hidden from their portal when the payment is fully reversed.
- Your [Financials report](https://docs.moodiri.com/financials/financials-report#manual-payments) reflects the change.

## Limits

- Reversals are blocked while a payment is processing and while a payment cleanup runs. They unlock once it finishes.
- Once an invoice has been corrected by an item refund, its recorded payments are permanently read-only.
- A corrected amount must be lower than the current payment.
- Notes are up to 1,000 characters.

## Troubleshooting

- **A payment is still processing. Reversals unlock once it settles.** Wait for the bank payment to settle.
- **This invoice has been corrected. Its recorded payments are permanently read-only.** Make changes on the replacement invoice instead.
- **Enter an amount lower than the current payment.** A correction can only lower the amount. To raise it, use **Edit payment**.

## Questions

### What's the difference between correcting and reversing?

Correct when the payment was recorded for too much: you lower it and decide what happens to the difference. Reverse when money really went back, like a bounced check: the amount comes off the invoice and the balance reopens.

### Does anything get deleted?

No. Edits, corrections, reversals and voids are all kept in the payment's history, with the date and amount.

### Can I reverse an online card payment here?

No. These actions are for payments you recorded yourself. Refunds of card payments are made in Stripe, and Moodiri picks them up.