# Pay an invoice

> Pay your designer's invoice online by card, US bank account or Apple Pay, on a secure page that shows exactly what you're paying for.

Source: https://docs.moodiri.com/for-clients/pay-an-invoice

## Why use it

Paying online settles the invoice without posting a check, and your designer
is notified. You don't have to read out card numbers on the phone, and you get
a receipt for your records.

## When to use it

- **An invoice arrives.** Pay from the email link when it lands.
- **A payment is due or overdue.** The portal's Overview has a button for it.
- **You prefer to pay by bank.** Choose **US bank account** when the invoice offers it.

To pay by check or another offline method, arrange it with your designer. They
record it in the portal for you.

## Before you start

- The invoice email from your designer, or access to your portal's **Invoices**
  page.
- A card, a US bank account, or Apple Pay on a supported device.

## Steps

1. Open the payment page: choose **View and pay** in your designer's invoice email, or open the invoice in the portal and choose **Pay** with the amount.
2. Check the items, tax and **Total due** on the invoice.
3. Choose how to pay: **Card**, **Apple Pay** or **US bank account**. The options depend on your device and on what the invoice offers.
4. Enter your card or bank details.
5. Choose **Pay** with the amount. With Apple Pay, confirm in the Apple Pay sheet instead.

## What happens next

- **Card or Apple Pay**: you see **Payment received** with the amount. Choose
  **Download receipt** for a copy, and **Back to your portal** if you came from
  there. The invoice shows **Paid**.
- **US bank account**: you see **Bank payment in progress**. Bank transfers
  usually take 3 to 5 business days to clear, and you and your designer both get
  a confirmation email when it settles. Meanwhile the invoice shows **Payment
  processing**.
- **Bank verification**: if your bank needs checking, you see **Verify your bank
  account**. Look for an email with instructions; small deposits usually arrive
  in 1 to 2 business days.

See [Payment states](https://docs.moodiri.com/for-clients/invoices-and-paying#payment-states) for every
message you might see.

## Limits

- **US bank account** appears only when the invoice offers it.
- Processing fees may apply, and the fee is worked out again for each payment
  method you choose.
- Apple Pay appears only on devices and browsers that support it.

## Troubleshooting

- **The total changed. Review the updated amount, then click Pay again.** The
  amount was updated. Check it and pay again.
- **Payment already in progress. Do not retry.** A payment is already going
  through. Wait for it to finish instead of paying again.
- **This payment link is no longer active. Please contact your designer for an
  updated invoice.** Ask your designer for a new link.
- **Couldn't reach the server. Check your connection, then tap Try again below.**
  Reconnect and choose **Try again**.

## Questions

### Is there a fee for paying online?

Sometimes. If a method has a processing fee, the page shows the amount under the payment details before you pay. When a method has no fee, it says **No processing fee with this payment method.**

### I don't see Apple Pay.

Apple Pay appears only on devices and browsers that support it. Use **Card** or **US bank account** instead.