# Delete an approval

> Archive an approval request you no longer need. It leaves the list and your client's portal but is kept for reference.

Source: https://docs.moodiri.com/approvals/delete-an-approval

## Why use it

Abandoned drafts and duplicate requests clutter your list and can confuse a client who
sees them in the portal. Archiving takes a request out of sight without losing the
record of what was asked.

## When to use it

- **A draft you won't send.** You started a request for an item that was dropped.
- **A duplicate.** The same decision was sent twice.
- **A dead end.** The decision no longer applies and you don't want it in the portal.

To stop answers but keep the request visible, close it instead. See
[Approval details](https://docs.moodiri.com/approvals/approval-details#lock-and-reopen-a-request).

## Before you start

- Open the project's [Approvals list](https://docs.moodiri.com/approvals/approvals-list), choose the request and
  choose **Open full screen**.
- To also delete a product the request created, you need to be the owner or an admin.

## Steps

![Approval details for Kitchen island pendants, with the Actions panel offering Resend, Close and Archive below the status timeline and chat.](https://docs.moodiri.com/shots/approvals--delete-an-approval-1600.webp)
Same screen with numbered callouts: https://docs.moodiri.com/shots/approvals--delete-an-approval-annotated.webp
1. Open the request, such as *Kitchen island pendants*, and find **Actions** in the panel on the right.
2. Choose **Archive**. Moodiri checks whether the request created a product before it asks you to confirm.
3. Read the confirmation and choose **Archive**. The request leaves your list and your client's portal but is kept for reference.

## What happens next

- The request disappears from your approvals list and from your client's portal.
- **Keep the product, archive the request** leaves the product in its space.
- **Delete both** archives the request and deletes the product it created.
- If that product is on invoices, Moodiri lists them first. **Remove anyway** deletes
  the product but leaves those invoices as they are; **Keep the product** cancels.

## Limits

- Archiving keeps the request for reference; it doesn't permanently delete it.
- Deleting the product a request created needs the owner or an admin.
- An accepted family proposal can't be archived. Its record of the change is kept.

## Questions

### Is the request gone for good?

It is hidden from your approvals list and from your client's portal, but Moodiri keeps it for reference.

### Should I close or archive?

Close a request to stop answers but keep it on the list as a record. Archive it when it shouldn't appear at all, such as a draft made by mistake. See [Lock (close) and reopen a request](https://docs.moodiri.com/approvals/approval-details#lock-and-reopen-a-request).
